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Refund Policy

Satisfaction Guaranteed

If you are not 100% satisfied with our products, complete our contact us form. Include your reason for dissatisfaction and your order number if purchased from We offer a credit equal to your purchase price or a merchandise voucher.


We ship promptly and cannot guarantee order cancellations. Please contact us by phone to check your order status: Sapadilla Consumer Affairs, 1-833-434-1019, Monday - Thursday 8:00 am - 5:00 pm, Friday 8:00 am - 12:00 pm Eastern Time.